My experiences with effective near-miss processes are that they:
- Deliver front line employee involvement in risk assessment and risk resolution which solves countless problems that could lead to injuries or operations difficulties
- Break down barriers that exist between management and labor working together to solve a myriad of issues
- Create a recognition system focused on eliminating upstream problems that deliver unwanted downstream incidents
- What are good definitions of near miss that help move an organization forward?
- Why is there such difficulty getting near- miss processes to work in the long-term?
- How organizations have successfully solved these near- miss issues
- What kind of reporting forms and solution processes have worked well in the field
- Where and how does performance feedback fit in with near miss?
- How does management engage with near miss?