Thank you Ricardo for the asking a key question. As for where most organizations fall along the six sigma continuum: My opinion is that their average is between a one and a two, more like a 1.5 to a 2.5.
- Level 1: Lots of regs (regulations) focus, though not really built into a culture of compliance excellence, more like rules that the culture doesn’t really carefully follow, especially during production crunch time
- At level 2 the elephant in the room is that the observation programs are more about paperwork focused on the regs than engagement on the real issues. With Near Miss, Inspections and JSAs being similar ‘check in the box’ paperwork focused marginally effective “programs.” The organizations are typically missing living a culture of excellence and employee engagement when it comes to doing the foundational things that really can help deliver a culture of zero injuries
- Level three Safety Accountability, the tipping point of safety excellence, is mostly a “big huh?”
- Level 4 diagnostics: The sleeping giant that if awakened would really start a revolution focused on zero
- Level 5 Continuous Improvement teams: This tool waits patiently in the wings. Many organizations already use this approach in other areas, but just have never thought of doing it in safety. My guess here is that all the regs focus has kind of blinded the safety pros to anything outside the past 50 years of traditional approaches
- Level 6 Passionate Safety Leadership: These people too are in the wings, an undiscovered gold mine of talent that needs to be unearthed. It is there waiting to shine forth if we could just dig out the overlying rubble of doing what we have always done and expecting different results
- Training of leadership in safety culture excellence models that make sense and paint a credible, achievable vision that is now lacking. Once these people get to a place of “knowing what they don’t know” the level 6 leaders will come out of the woodwork and engage
- Doing a diagnostic. As Plato once said: “Treatment without diagnosis is malpractice.” An excellent safety perception survey starts to clear the rubble and expose what level 5 teams and level 6 leaders want to and need to engage in to really get to zero
- Safety Accountabilities! All other operations functions live accountabilities. A one day workshop opens eyes to a viable future state and kick starts the engine that delivers excellence
Thanks for asking Ricardo.